Tenants

“The best properties at the most competitive rents, from a professional business offering prompt and thorough repair services.” If you’ve not experienced this type of property landlord before, contact us.

We are looking for good tenants who will respect our properties and the terms of our tenancies. Whether you need a place for six months or for six years we can probably help and we guarantee that with Stockton Flats you will get plain dealing. We accept fair wear and tear in your property and, unlike many landlords and agents, we rarely make deductions from deposits for dilapidations.

We follow our own referencing procedures which may take a few days, so please help us to help you by answering any questions we might have.

We offer lots of way to pay, whether directly at our office, by post, or by phone; the easiest way of all is by direct debit.

We also offer Zero Deposit with our properties. You can choose between a traditional deposit, or buy a Zero Deposit guarantee, which costs one week’s rent. To find out more, visit www.zerodeposit.com.

Read more about us on this website, and have a look at our properties here.

Notice for Tenants under Consumer Rights Act 2015

Stockton Flats is a member of a client money protection scheme operated by NALS (the National Approved Letting Scheme). Stockton Flats is also a member of Ombudsman Services which provide a redress scheme in a case of dispute.

The following fees may apply to tenants in our properties:

1. Non-returnable Booking Fee – this may be payable when you agree to take a property so that we can hold it for you until you actually start your tenancy. When you take up the tenancy, this fee is put towards the Administration Fee or Deposit or Rents; however if you do not take up the tenancy this fee is forfeit. The amount depends upon the property and is normally the same as the amount of the deposit that you will pay when the tenancy starts, this might be £50 to £300.
2. Administration Fee – this is levied once per tenancy at the start of the tenancy, the amount depends upon the property but is normally £100.
3. Lost Keys – if you lose your keys you will be charged appropriately for replacement keys, this depends upon the key type but would typically be around £6. If locks have to be changed the cost may be significantly higher.